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KMID : 1023720130610010189
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Journal of Welfare for the Aged
2013 Volume.61 No. 1 p.189 ~ p.214
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A Study on the Effect of Conflict in Organization on Job Stress of Workers at Long-term Care Facilities：Focusing on verification of Buffering Effect of Social Support
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Yun Eun-A
Park Kyung-Il
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Abstract
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The purpose of this study is to verify whether social support shows a buffering effect in relation to the effect of conflict in organization of workers at long-term care facilities on job stress. Survey on 263 workers at long-term care facilities was used as research data. T-test and one-way ANOVA were performed to find the difference among variables, and Pearsons`s correlation analysis was conducted to examine the correlation between variables. Also, Moderated Multiple Regression analysis was carried out to verify the buffering effect of moderating variables. As a result of analysis, increased conflict of workers at long-term care facilities caused increased job stress, which received buffering effect by social support. The results of this study suggested that an effective social support system must be prepared to reduce conflict in organization and job stress experienced by workers at long-term care facilities.
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KEYWORD
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workers at long-term care facilities, conflict in organization, relationship conflict, task conflict, job stress, buffering effect of social support
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